Passenger Service Agent Courses (PSA) = Be the Face of the Airlines
Passenger Service Agent Careers | Course Online/Classroom
Gain knowledge of the Passenger Service Agent (PSA) role, duties coupled with aviation terminology and procedures. Learn how to check-in and board passengers, using airline system simulator. Our system and training can add significant value to your students learning and employment opportunities.
* Introductory Special Price
(Regular Price $1299
Passenger Service Agent Training
You will gain knowledge of the Passenger Service Agent role, duties coupled with aviation terminology and procedures. You will learn how to check-in and board passengers, using airline system simulator.
Through role-plays based on airport scenarios and a variety of other learning activities, you will develop the necessary skills to perform in a front-line customer service role. Our 'job specific' course can prepare you for employment in airport passenger handling.
The course covers a variety of topics including:
Unit 1: Principles of Passenger Handling
Unit 2: Passenger Categories and Baggage
Unit 3: Airport Check-in
Unit 4: Aviation Customer Service
Unit 5: Preparation for Employment
Unit 6: Airport Boarding
Unit 7: Check in and Boarding Computerised System Simulator
Unit 8: Recruitment Preparation
Unit 9: Assessment Day
Unit 10: Final Revision and Certification Ceremony
Check-in & Boarding Simulator
Sky Aviation adds a unique practical component to your airport or PSA course by providing you with Check-in and Boarding simulators. This hands-on experience will significantly enhance your learning, and will prepare you for employment in ground handling.
Check-in Sim Benefits:
- Practical Experience
- Interactive Activities
- Realistic understanding of the Passenger Service Agent role
- Fun and easy to use
Check-in System Functions:
- Passenger Check-in
- Luggage Check-in
- Oversized Luggage Charges
- Travel Documents Checks
- Seat Assignments
- Special Requirements
- Boarding Management
Our system and training can add significant value to your learning and employment opportunities.